Privacy Policy | Leicester Handyman Pro
1. Introduction
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Leicester Handyman Pro ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.
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2. Information We Collect
We may collect the following types of personal information:
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Name
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Contact details (email address, phone number)
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Address
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Service requirements
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Communication records
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3. How We Collect Information
We collect information through:
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Website contact forms
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Direct communication via phone or email
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Booking requests for handyman services
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Customer inquiries
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4. Purposes of Processing
We use your personal data to:
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Provide handyman services
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Communicate about bookings and quotes
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Manage and respond to customer inquiries
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Send promotional materials (with your consent)
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Improve our services
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5. Legal Basis for Processing
We process your data based on:
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Contractual necessity
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Legitimate business interests
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Explicit consent where required
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6. Data Sharing
We may share your data with:
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Service providers necessary to fulfil bookings
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Payment processing systems
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Legal authorities if required by law
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7. Data Retention
We retain personal data for:
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Duration of service engagement
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Statutory accounting and tax requirements (typically 6 years)
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As long as necessary for legitimate business purposes
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8. Your Rights
You have the right to:
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Request access to your personal data
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Request data correction
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Request data deletion
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Withdraw consent
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Lodge a complaint with the Information Commissioner's Office (ICO)
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9. Data Security
We implement appropriate technical and organisational measures to protect your data, including:
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Secure website connections (HTTPS)
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Access controls
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Regular security updates
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Encryption of sensitive information
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10. Cookies
Our Wix website uses cookies to:
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Enhance user experience
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Understand website traffic
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Personalise content
You can manage cookie preferences through your browser settings.
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11. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices.
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12. Advertising and Third-Party Services
Advertising
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We may use third-party advertising platforms to display ads on our website
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These platforms may collect and use your data for targeted advertising
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Advertising partners may use cookies and similar tracking technologies
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You can opt-out of personalized advertising through browser settings or ad platform preferences
Third-Party Apps and Integrations
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Our website uses third-party services including:
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Wix hosting platform
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Booking and scheduling tools
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Payment processing systems
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Analytics services
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These services may:
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Collect usage data
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Use cookies
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Track website interactions
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We carefully select providers who comply with data protection regulations
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Third-party services have their own privacy policies which may apply
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Data Sharing with Third Parties
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We may share anonymised, aggregated data with:
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Advertising networks
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Analytics providers
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Business intelligence services
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Personal identifiable information is not shared without consent, except as required by law
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12. Contact Information
For any privacy-related queries, contact: Leicester Handyman Pro Email: [Your Business Email] Address: [Your Business Address]